top of page

TRADEBROKERS PRIVACY POLICY

Last Updated: April 15, 2023


Introduction

At TradeBrokers Inc., we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA) of Alberta. By using our website or services, you are agreeing to the terms outlined in this Privacy Policy.

​

Information We Collect

We only collect data that helps us achieve the identified purposes set out in this Privacy Policy. We will not collect any additional data beyond these purposes without notifying you first.

​

We may collect the following types of personal information from you:

  1. Contact information: Name, email address, telephone number, and mailing address.

  2. Business information: Company name, company size, industry sector, and business needs.

  3. Transaction information where applicable: Payment information, purchase history, and account information.

  4. Technical information: IP address, browser type, device information, and browsing history on our website.

  5. Any other information you voluntarily provide to us, such as feedback or survey responses.

​

How We Use Your Information

We use the collected personal information for the following purposes:

  1. To provide and maintain our services.

  2. To personalize and improve your experience on our website.

  3. To communicate with you about our services, promotions, and updates.

  4. To analyze and improve the quality of our services.

  5. To comply with legal and regulatory requirements.

We obtain your consent for the collection, use, and disclosure of personal information, except where it is inappropriate or not required by law. Consent may be express or implied and can be withdrawn at any time.


How We Share Your Information

We may share your personal information with:

  1. Service providers and partners who assist us in providing our services.

  2. Authorities and regulators as required by law or to protect our legal rights.

We will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law. We retain your personal information only as long as necessary for the fulfillment of those purposes.

If you follow hyperlinks from our Site to another Site, we are not responsible for and have no control over their privacy policies and practices. 

​

Cookie Policy:

A cookie is a small file stored on a user's hard drive by a website. It has a purpose to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser.

We use the following types of cookies on our Site:

  1. Analytical cookies:

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site.

   2. Targeting cookies:

Targeting cookies collect data on how you use the Site and your preferences. 

​

Data Retention and Security Measures

We take the security of your personal information very seriously. We use industry-standard security measures, such as encryption, firewalls, and access controls, to protect your data from unauthorized access, alteration, or disclosure.

​

Your Rights

You have the right to:

  1. Access, correct, or delete your personal information.

  2. Opt-out of receiving marketing communications from us.

  3. Request the restriction of processing your personal information.

  4. Withdraw your consent at any time, where consent is the basis for processing.

To exercise any of these rights, please contact our privacy officer at info@tradebrokers.ca

​

Accountability and Openness

We are responsible for the personal information under our control and have designated a privacy officer to ensure compliance with PIPEDA and PIPA. Our privacy officer's contact information is:

TradeBrokers Inc. Suite 1400, 10665 Jasper Avenue Edmonton AB T5J 3S9 Email: info@tradebrokers.ca

​

Complaints and Inquiries

We have a process in place to address complaints and inquiries about our policies and practices related to the management of personal information. If you have any concerns or would like more information, please contact our Privacy Officer.

​

Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

bottom of page